Help Center

Berkey Water Filters are very safe to use. Our consumers have tested the Berkey filters with waters from various sources with great results. Clean water sources are recommended to use. 

For some families, they've been using their Berkey for years. However, the longevity of your Berkey Water Filters depends on how you follow the instructions of care. You still have to replace the filtering elements according to the computation stated on their site. (add link)

No need. Berkey Water Filters need gravity flow water purification system.

You can easily see the close comparison by checking this link: 

There are two possible methods, For the first one, it may take a little bit of a calculation. If you have a two filter Big Berkey and your used 4 gallons of water per day. You would multiply 2 (#of filters) by 3000 = 6000 (Total Life), then divide 6000 by 4 (total use) = 1500 days the filters will last, That's a little over four years! As for the second method, all you have to do is observe. The Black Berkey filters in your unit will never stop working. The rate that the filters produce water will slow down. This is an indication that the filter needs to be cleaned. This brings us to the second method. If after cleaning your elements they do not filter any faster; it is time to replace them.

There are two possible methods, For the first one, it may take a little bit of a calculation. If you have a two filter Big Berkey and your used 4 gallons of water per day. You would multiply 2 (#of filters) by 3000 = 6000 (Total Life), then divide 6000 by 4 (total use) = 1500 days the filters will last, That's a little over four years! As for the second method, all you have to do is observe. The Black Berkey filters in your unit will never stop working. The rate that the filters produce water will slow down. This is an indication that the filter needs to be cleaned. This brings us to the second method. If after cleaning your elements they do not filter any faster; it is time to replace them.

When your bottom chamber is empty, then you may fill your Berkey again up to the top of your filters. In this way, your system will be filled evenly and avoid overworking your bottom chambers.

The Big Berkey happens to be the most popular since it can hold enough water for 8-16 people while being compact enough to carry. However, the size of Berkey Water Filter that you should buy depends on the consumption and number of family members.  

Here is a visual guide:

If you are living in the city, then the PF-2 Water Filters are highly recommended. For those who are getting their water from a spring water source, howver, the PF-2 elements may not be necessary.

The Berkey light is much more suitable for outdoor use. The design of the Berkey Light is made for it to be 3 pounds lighter than it's stainless steel counterpart. This makes it easier for consumers to move, or carry.

Due to a state regulation in California, some Berkey Systems cannot yet be purchased there. The Berkey company is currenlty complying to the certification requirements and once that is obtained, then Berkey will be available in all states of the US.

You can test the Black Berkey filter elements by filling the upper chamber with water, and then adding a teaspoon of red food coloring for every gallon of water within your upper chamber. Be sure to use red, as no other color of food coloring will work. If the food coloring is removed entirely, your system is working properly. If not, make sure the wing nuts on the filters are securely tightened then re-run the test. If you have the PF-2 fluoride filters installed, remove them prior to performing the red dye test.

No. The concentration of salt in sea water will more than likely ruin the elements fairly quickly.

Ceramic filters are excellent at removing harmful bacteria from sediment heavy, contaminated drinking water. Berkey however decided that a more powerful filter was needed, one that not only removed bacteria but was also, in addition, able to remove chemicals, viruses, heavy metals, fertilizers and a long list of additional contaminants from your drinking water. After many years of research, Berkey developed the Black Berkey purification element. This filter gives you all of the benefits of the ceramic filter with the added abilities mentioned above. Black Berkey purification element significantly raised the bar to a level that no other gravity flow water filters are currently able to attain.

The 2nd batch of shipping commenced last July 19th. We are currently processing the orders by date of purchase. At the moment, we were able to ship out orders from February 28th until the middle of April. Once all pre-orders are fulfilled, Apex will no longer be on pre-sale but would only take around 5-10 business days before it would reach your doorstep!

As of now, the shipping is free for most states in the US except for Alaska and Hawaii.

If you are from the following areas, please fill out this form before shipment:

CANADA 

ALASKA

HAWAII

PUERTO RICO

https://zfrmz.com/gFX2ixtweldAh57nX8pe

Once your item or items ship we will email you your tracking number. 

Yes we do ship out side of the USA. A digital waiver is needed to be signed stating you understand if there is a warranty issue you will need to pay for shipping to and from your destination. The warranty work will be covered at no charge to you only the shipping. Please contact us for a shipping quote to your country. 

Yes. As of now, taxes are included in the price. This is subject to change. 

You can definitely get yourself a new Apex in order to compare with your Kodiak. However, Inergy has yet to announce if you can chnage your old Kodiak into the new Apex.

The Apex has a digital display that shows the wattage entering from your solar panels, Selective AC and DC power, MPPT charge controller, and a USB and USB-C Quickcharge port. 

If you need to expand your system, unlike any other portable solar generator, the Apex does give you the option of connecting an off-brand lead-acid or absorbed glass mat (AGM) battery.

Will it destroy your lead acid batteries? Absolutely not.

Will it reduce their cycle life? Yes, over time.

How quickly it reduces the cycle life depends on the battery you buy. Cycle life of lead acid or AGM batteries may be diminished over time due to several factors, such as usage, rating and quality. We are releasing an external lithium ion battery so customers can expand capacity with a light weight, portable 2000 lifecycle battery just like the Apex.

For more battery information, here is a detailed guide:

Inergy Battery Manual

Lithium batteries, like EVERY kind of battery, are affected by how quickly they are both charged and discharged. The faster the battery is discharged, the less overall battery capacity you are able to access—and the fewer life cycles. Even Panasonic and Samsung, the world’s top two Lithium ion battery manufacturers, state their batteries experience less overall battery capacity when discharged at faster rates.

Think of it like driving a car on the highway. Driving at 65 mph will give you much better gas mileage than driving at 90 mph. By driving slower, you’re able to go farther on one tank of gas, and your car won’t wear out as fast! And of course it’s the same with electric cars. Tesla, the leading electric car brand, warns drivers that engaging ludicrous mode will cause accelerated wear of the battery.

Many solar generator manufacturers simply state that under heavy use you may not get the full battery capacity. We wanted to provide a suggested discharge rate that will allow you to access the battery capacity more fully. A 550 Watt discharge rate will allow you to access the 1,100 Watt hour capacity and will also help your battery last longer - up to 2,000 cycles. Remember - discharging your battery at the fastest possible rate is like driving your car at the fastest possible speed; it will wear out faster.

The Apex batterycan deliver up to 1,500 Watts of power, but . . . by sticking to lower rates on a regular basis you can maximize battery capacityand enjoy a longer lifespan! That’s why we rated it that way!

Yes. The Apex inverter contains a lightweight, compact yet powerful 1,500 Watt inverter.  This inverter has a maximum 1,500 Watt output, and can surge much higher -- up to 3,000 Watts!. This surge is for only a few fractions of a second when doing some very heavy lifting, like starting the compressor on a refrigerator.  When operating at the maximum output of 1,500 Watts, a lot of heat is generated by both the batteries and the inverter. The Apex inverter has a temperature switch that will turn it off after several minutes at maximum output to protect the battery from excess heat and to maximize life expectancy. After cooling for several minutes, the inverter can power back up and run for longer! 

Overall, operating at the maximum on any product all the time will shorten its lifespan. We built many safeties into the Apex to give our customers a long lasting product that will serve their needs wherever they may be. The Apex’s run time for heavy loads depends on several factors, including the state of charge of the battery, the temperatures of the battery and the surrounding environment, and whether the load is AC or DC.

For example, using a high demand power tool intermittently is much easier for the Apex than a continuous resistive load, such as a space heater or a heat gun. If you really need to power a continuous resistive load for an extended amount of time, you should consider a gas generator or something specifically designed to meet your power needs. We designed the Apex to be the lightest and most compact 1,100 Watt hour system the world has ever seen--not to be a permanent install solution.

The Apex uses EC8 wiring insead of MC4. As long as your panels are EC8 then you may. If they are not we sell two different panel types made by Inergy. 

For one, the Linx Panels are made out of Monocrystalline while as the Storms are made out of Polycrystalline. This makes the Linx panels to be a little bit more flexible or bendable. The linx panels are also easier to move since they are half the weight and half the thickness of the Solar Storm. In addition, the Linx panels charge 15-20% more efficient during cloudy days.

The Solar Storm100 panels are great for more permanent applications, such as securing on your rooftop of a shed or home.

Yes but You would need to retrofit a connection. You could use any turbine you wanted as long as you are comfortable in splicing the wires in order for it to connect to an EC8 connection.

EC8 connectors are compact, require no tools to disconnect, are rated to handle 6 times the current demanded by the maximum charge input and are simply the safest connector available. EC8 connectors are keyed to prevent misalignment and are engineered to reduce excess heat.

If you need to permanently install your panels we recommend purchasing UV-proof and waterproof connection covers readily available online or at your local hardware store.

The Inergy Apex is designed to be the lightest, most compact mobile plug-and-play solar generator there is. We back the Apex with a 30-day money back guarantee and a one-year warranty. If you have any more questions and concerns, please feel free to email our team at support@inergysolar.com or give our team a call at 1-877-891-2657. We’ve got your back.

Your Inergy Apex Solar Generator has one year warranty. 

A good rule of thumb is that your storable food is comfortable where you are. The worst enemy of storable foods is temperature fluctuation and inferior packaging that allows oxygen in. It is best to put your stores in a consistently cool, dry place. If your NuManna food is stored improperly the shelf life can be greatly diminished. A garage would be one of the worst places because of the temperature changes throughout the year. The easy stack buckets allow storage flexibility. A basement cold storage would be ideal. In your closet would work well. For maximum shelf life store at 55 degrees or cooler.

NuManna Foods uses about 1 cup of water per serving cooked. This will vary slightly among the different varieties. To help meet your water demands we offer BIG BERKEY water filters that will allow you to have clean water in virtually any situation.

Due to Celiac Disease or G6PD some people cannot digest gluten. This is quite unfortunate if you do not have Non-Gluten meals stored in cases of emergency and someone happens to have these said diseases. Gluten intolerance can turn an ordinary loaf of bread into a health emergency. NuManna is sensitive to dietary requirements. They have listened to their customers and developed packages with 100% No Wheat ingredients.Genetically Modified food or GMO, short for Genetically Modified Organism, is rapidly becoming one of the most controversial topics in the food world. NuManna have tried to eliminate such risks from our diet. If we are reluctant to eat GMOs now, why would we want to eat them in the future? Or in an emergency? Why would we want to sell them to our customers? With valid studies showing that GMOs have degenerative effects on the animals that are tested why would anyone want to risk their health on Genetically Modified ingredients if they don't have to? With NuManna you at least have a choice about GMO Free food storage.

Follow the directions on the package. Start by boiling the water as directed in an appropriate place. Pay attention to the amount called for. Rip open the meal of your choice, remove the oxygen absorber and pour the contents in the boiling water. Follow directions instructing you to simmer or boil or stir often. In minutes your meal will be done.

Well, pretty much anytime you would need quick, easy-to-fix meals. They are great for outdoor activities like camping, picnics, reunions, etc. We have seen our customers make NuManna a part of their everyday life. Late for baseball practice? NuManna meals are a perfect choice. NuManna packages are specifically chosen to be flexible and mix well with other bulk stores you may already have. Have extra rice storage? Cook the rice and mix it with the chili. Now your NuManna foods can easily be extended and your bland rice becomes part of an extremely flavorful meal. This is just one example.

No, we designed the Apex to have a long service lifespan when primary energy sources are unavailable. We engineered it specifically for people who want a lightweight, compact, and mobile power system that can go anywhere they need it. The Apex sports a powerful 1,100 Watt hour lithium ion battery. However, in the User Manual it states “1,100 Watt hours, 550 Watts discharge continuous for 2 hours”. The next FAQ will address exactly what that means.

We have put NuManna Foods in 5mm, over-engineered bags. The bags are nitrogen flushed and have an oxygen absorber to preserve freshness. The ingredients are specifically chosen for taste, quality and longevity. Through testing and manufacturing comparisons we know our storable food has a true 25+ year shelf life. If you take reasonable storage measures your NuManna food will be there when you need it tomorrow or 30 years from now.

The great thing about NuManna is that it is made specifically to be appetizing for all family members. NuManna prides itself for having delicious Emergency Food Storage that you don't need any tricks to make your kids like it. Just let them try it and they'll surely be hooked.

Aside from having great tasting flavors, NuManna also considered the dietary requirements of others like those who cannot consume gluten or those who are not into GMOs. 

In general, NuManna is safe for everyone. However, it is still best to consult your doctor if you have strict dietary requirements. 

NuManna has a life span of 25 years. However, in order for it to be safe to consume, please make sure to store it properly. Presence of mold is already a red flag.

NuManna made sure to give you the proper nutrients that you need especially in an emergency situation wherein a great deal of energy is needed.

To enjoy the great taste of NuManna, you can simply just add water and eat it on its own. If you feel like mixing it with other brands just make sure that you try it first in small amounts. It is not advisable to store NuManna along with different brands in the same container.

Definitely. All canvas parts can be washed down using a non-abrasive cloth/sponge, a mild detergent and cold water. Simply air dry. It is suggested to test the detergent on a small area to see color fastness. All steel components can be wiped down with a wet, non-abrasive cloth. You can also refer to the Assembly Instruction (provided with the product) for additional care and usage instructions.

Difficult to do, unless it is done intentionally. The design of the Disc-O-Bed® is such that it naturally contours to your body shape. Due to a person’s weight, the sleep area is lower than the side rails which makes it difficult to roll out of the bunk. For this reason too, no side rails are required.

Yes. Disc-O-Bed® carries a 1 year warranty on all materials and workmanship. Refer to the back page of the Assembly Instruction (provided with the product) for the full limited warranty and satisfaction guaranteed wording. The warranty is null and void should parts or accessories to the Disc-O-Bed® be modified in any way.

No. Only one person allowed on each bed level. Use the bunk as it is intended and It is also not advisable to triple stack.

Most of our cots are guaranteed to a weight tolerance of 500lbs per single cot (1000lbs for the bunk configuration), however there may be some variances depending the product.

The Disc-O-Bed® company prides itself in delivering a product that is strong, robust, and extremely durable, delivering against all your expectations. Disc-O-Bed's product and fabrication thereof has been tried and tested – we are a proud supplier to the US Military and have been for over a decade. The Disc-O-Bed® far exceeds the mark when it comes to overall stability, comfort and portability.

No. The leg of the bottom bed end frame is rounded in design so to protect all floor surfaces. Optional rubber footpads are available as an add on accessory should you want extra floor protection. The footpads are only compatible with the rounded bed end frame.

The straight bed end frame is already supplied with rubber foot plugs should you choose to use the Disc-O-Bed® as 2 single beds.

Unfortunately not. The Disc-O-Bed® is manufactured from steel, is built to last and thus weighs just over 30lbs per single cot. The steel structure ensures for the overall longevity, stability, safety and comfort of the Disc-O-Bed®. Best used within a short walking distance.

Yes. It may take a few minutes longer, but the user friendly, step by step Assembly Instruction makes assembling by one person very easy. Click here to view Assembly Instructions.

No. Simply stand on the side rail of the bottom cot and swing one leg up and onto the top cot.

Shipping is free for most states in the US except Hawaii and Alaska. Shipping to other countries may be possible depending on the regulations of the receiving country. 

Shipping fee will be shouldered by the buyer. In other countries where it may not be possible to ship, you may opt for freight-forwarding companies. 

Log onto the UPS website using your tracking number and it will enable you to add notes or changes to your delivery.

Follow the photos below:

Click on Delivery options and then Sign-Up if you do not have an account or Log-in if you already do.

You can also refer to this for detailed information:

https://www.ups.com/us/en/help-center/sri/tracking/change-delivery.page?