Help Center

Berkey Water Filters are very safe to use. Our consumers have tested the Berkey filters with waters from various sources with great results. Clean water sources are recommended to use. 

For some families, they've been using their Berkey for years. However, the longevity of your Berkey Water Filters depends on how you follow the instructions of care. You still have to replace the filtering elements according to the computation stated on their site. (add link)

No need. Berkey Water Filters need gravity flow water purification system.

You can easily see the close comparison by checking this link: 

There are two possible methods, For the first one, it may take a little bit of a calculation. If you have a two filter Big Berkey and your used 4 gallons of water per day. You would multiply 2 (#of filters) by 3000 = 6000 (Total Life), then divide 6000 by 4 (total use) = 1500 days the filters will last, That's a little over four years! As for the second method, all you have to do is observe. The Black Berkey filters in your unit will never stop working. The rate that the filters produce water will slow down. This is an indication that the filter needs to be cleaned. This brings us to the second method. If after cleaning your elements they do not filter any faster; it is time to replace them.

When your bottom chamber is empty, then you may fill your Berkey again up to the top of your filters. In this way, your system will be filled evenly and avoid overworking your bottom chambers.

The Big Berkey happens to be the most popular since it can hold enough water for 8-16 people while being compact enough to carry. However, the size of Berkey Water Filter that you should buy depends on the consumption and number of family members.  

Here is a visual guide:

If you are living in the city, then the PF-2 Water Filters are highly recommended. For those who are getting their water from a spring water source, howver, the PF-2 elements may not be necessary.

The Berkey light is much more suitable for outdoor use. The design of the Berkey Light is made for it to be 3 pounds lighter than it's stainless steel counterpart. This makes it easier for consumers to move, or carry.

Due to a state regulation in California, some Berkey Systems cannot yet be purchased there. The Berkey company is currenlty complying to the certification requirements and once that is obtained, then Berkey will be available in all states of the US.

You can test the Black Berkey filter elements by filling the upper chamber with water, and then adding a teaspoon of red food coloring for every gallon of water within your upper chamber. Be sure to use red, as no other color of food coloring will work. If the food coloring is removed entirely, your system is working properly. If not, make sure the wing nuts on the filters are securely tightened then re-run the test. If you have the PF-2 fluoride filters installed, remove them prior to performing the red dye test.

No. The concentration of salt in sea water will more than likely ruin the elements fairly quickly.

Ceramic filters are excellent at removing harmful bacteria from sediment heavy, contaminated drinking water. Berkey however decided that a more powerful filter was needed, one that not only removed bacteria but was also, in addition, able to remove chemicals, viruses, heavy metals, fertilizers and a long list of additional contaminants from your drinking water. After many years of research, Berkey developed the Black Berkey purification element. This filter gives you all of the benefits of the ceramic filter with the added abilities mentioned above. Black Berkey purification element significantly raised the bar to a level that no other gravity flow water filters are currently able to attain.

We do not recommend using your Berkey with a water softener, as it may prematurely clog the Black Berkey elements and will reduce their lifespan.

AllBerkey systems use BlackBerkey Filters, which will take out the unwanted, acidic substances that decreasewater pH, thus increasing pH by 0.5 to 1.0. By doing this, it also serves as analkaline water filter by increasingalkalinity.

AsBerkey purifies, it removes over 99.99% of viruses, pathogenic bacteria, heavy metals, pharmaceuticals, and countless more contaminants, all while, leaving in the minerals that your body needs. The BlackBerkey purification elements that are used to filter water are equally as effective asReverse Osmosis Systems.

It is recommended that any water left unused for 5 days in the lower chamber be discarded. 

The reason for having a bad taste in your filtered water is generally coming from not having enough priming filters. The unpleasant taste is from process dust that may have remained from the initial priming process. Please try priming your filters a couple of more times throughout.

To help you out with your Berkey concern, we'll have to make sure first that your Black Berkey filters are properly primed and set up. To do so, kindly check out these videos below:

How to properly Prime Black Berkey Filters

The difference between the two and the four filters would be the following. The first would be the flow rate and the second is the lifespan of the filters.

If you have Two Black Filter Elements, it would take an hour and a half to two hours for your water to be ready to drink

While if you have Four Black Filter Elements, it will cut the waiting time down to half and your filter would be able to finish filtering your water in an hour.

The most versatile portable solar generator on the market. Built with the most efficient, quality components, the Titan provides reliable solar backup for any situation.

Through it’s intuitive technology, the Titan solar generator can adapt to any situation. This innovative approach will give you greater portability without compromising power. By separating the battery from the other components you can add or replace batteries quickly and easily, expanding to your individual power needs.

Up to 2000 watts of solar (no more than 145V).

You can use any solar panels available as long as they have MC4 connectors and when wired together the voltage is between 35V to 145V. 

120 volt 60 HZ, up to 3000 watts. (only 1500 watts with one battery)

Technically speaking, there is no limit to the amount of battery packs you can add to the Titan. However, to keep charging times within a reasonable time frame, we recommend not going over 6 battery packs.

Yes, the Titan is very flexible, and can connect to a 24V external batteries such as (8S) LiFePo4 and AGM deep cycle batteries. However, for lithium batteries we suggest you use ones that have a built in battery management systems (BMS).

Yes, you can use your wall charger and charge with solar at the same time. When doing this, make sure you don’t charge over 1000 watts combined per battery.

No, because the Titan is 120v and your home power is 240v, we don’t recommend connecting the Titan to your home circuit.

1- 500 watts of solar, and one battery will be more powerful than any other portable system like this that is available.  It is large enough to run most home appliances, including a fridge, washing machine, microwave, cook top stove, fans lights, tv, and other electronics.

2- 1000 watts of solar: With the extra solar, you can run everything the 500 watts of solar can run and more.  This means when the sun is out, you can run most things without even draining your battery, and during cloudy days it will still produce a lot of power.

3- 1500 watts of solar: Usually with 1500 watts of solar you will also add a second battery to take advantage of the extra power.  This means you can now run a fridge and a freezer, and much more, including water pumps, a vacuum, power tools, etc.  You could even run a small air conditioner during the day to keep cool.

4- 2000 watts of solar: Similar to the 1500 watt system, other than it will recharge even quicker, and provide more power especially during cloudy days.

As with any system, it’s only as powerful as it’s weakest link.  The Titan Solar Generator was designed from the ground up to be expandable, so many of the limits of the system will not be reached until other components are upgraded to match.  For example, the MPPT charge controllers are capable of charging at up to 2000 watts. However, you would not want to charge at a rate of 2000 watts with just one 2000 wh battery.  The same is true for the inverter.  The inverter is capable of up to 3000 watts continuous output.  However, one battery will not be able to run 3000 watts for very long, and it is recommended to stay under 1500 watts when only using one battery.  This will ensure a longer life for the battery and keep the battery from shutting off due to over-temperature or over current.

So to take advantage of the 3000 watt inverter, and the 2000 watt solar charging, it’s best to have at least 2 batteries connected to the system.

DELTA supports solar input ranges from 10V to 65V with a maximum allowed current of 10A and maximum input of 400W. 

At perfect sunlight it takes: 

a. 1x 110W solar panel: 16h-32h 

b. 2x 110W solar panel (in series): 7.5h-15h 

c. 3x 110W solar panel (in series): 5h-10h 

d. 4x 110W solar panel (in parallel): <4h

Yes, and when DELTA is charged through the AC and DC port at the same time, it will prioritize taking in power through the AC port. After you plucked out the AC cable, EF DELTA will start taking in electricity through the DC port.

DELTA can be recharged to 0%~80% in 1 hour, and be fully recharged in 1 hour 40 minutes

DELTA can be recharged through your car port and power your devices simultaneously.

The solar panels are IP67 rated so they can still function in the rain but the performances of the panels depends on how much sunlight is available. You can place the solar panels on the car roof, the boat roof and the roof of your house for efficient and convenient solar power (You can purchase EcoFlow's suction cups separately to help attach the panels to flat surfaces).

Your EcoFlow DELTA Lithium battery can last you for 800 Cycles. To maximize that, you should take better care of your batteries by making sure that you follow the tips below:

 EcoFlow offers a water-resistant, dustproof case and we recommend you to use it when you plan to store your EF DELTA for a long time.

Make sure to recharge EF DELTA to around 85%.

Put EF DELTA into the case

Please store your EF DELTA in a dry environment without surrounded by abrasive objects. For optimal
battery health, store EF DELTA at room temperature.

Discharge EF DELTA to 30%, then charge to 85% every 3 months. This can help prolong the battery life and ensure your EF DELTA is ready to recharge the gears at all times. Without any external sources for
power supply during storage, EF DELTA has a shelf life of over a year.

EcoFlow DELTA is designed for various uses and so the casing of your DELTA is made of water-resistant material just like that of your laptops and phones. However, please do not expose EF DELTA to any liquid. Keep the EF DELTA away from rain or any liquid. Do not drop the EF DELTA into the water. If the battery in the EF DELTA comes into contact with water, it may cause chemical decomposition of the battery. This may cause the battery to catch fire or explode. If you need to clean EF DELTA, please use a dry and non-abrasive
cloth to clean the surface. You can use cleaners designed for mobile phones or computer screens can clean EF DELTA, but do not give it a bath!

DELTA supports an entry-level UPS function. But please perform multiple tests to confirm compatibility before connecting such devices as data servers and workstations with DELTA. EcoFlow will not be responsible for any loss of data or equipment damage caused by customers’ failure in following the instructions.

DELTA's AC ports support pure sine wave. As a result, when you plug your electronics in DELTA, they are well-protected with less generated electrical noise and longer-lasting motors.

DELTA is equipped with the EcoFlow patented fast-tracking MPPT controller, which is supported by EcoFlow's unique tracking algorithm. This algorithm helps maximize the solar input under any weather condition. DELTA supports any solar input ranges from 10V to 65V with a maximum allowed current of 10A and a maximum input of 400W. You can chain your solar panels in series or in parallel to maximize the solar input.

DELTA comes with the cables that can be use to recharge your DELTA using the solar panels and these are MC4 to XT60 cable. 

Please keep your DELTA connected to a power source (solar panel or wall socket) to help prolong the battery life and ensure your DELTA is charged and ready for use anytime. If you cannot keep your DELTA connected to a power source during storage, please make sure to fully charge and discharge the battery at least once every 3 months to maintain the battery health. Also store your DELTA in a cool, dry place.

The shelf life of RIVER 600 is up to a year, in a good storage condition. In order to maximize the life span of the battery we do recommend you to use your RIVER 600 up to 30%, then charge it again up to 85% every 3 month.

There are two methods to connect:
Using Wi-Fi:
a. Long press the IOT Reset button on RIVER 600 until you hear a “beep” sound.
b. Find the device in the Wi-Fi setting on your phone. Click the device to connect.
c. Go back to the EcoFlow App. Click the + on the top right to start connection.
d. Tick the “operation confirmed” and proceed to the next step.
e. Choose the Wi-Fi and enter the password to proceed.
f. Wait until the connection is finished.
Using Hotspot: (When Off-grid)
a. Long press the IOT Reset button on RIVER 600 until you hear a “beep” sound.
b. Find the device in the Wi-Fi setting on your phone. Click the device to connect. 
c. Wait until the connection is finished.
If your device is successfully connected to your app, it will appear on your "Devices" list. 

a.Make sure your APP is connected to the device you need to use.

b.Make sure that your device is on.

c.Make sure to have internet connection.

d.Find your device in the APP then explore the functions you would like to accomplish remotely through the APP. 

Click "AC" on the device page of the APP, and you could turn on the "X-Boost" function after entering the page.

*In order to save power, it is recommended to turn off the X-Boost function when you don’t need to use it.

*X-Boost technology's built-in advanced algorithms would be able to run devices with up to 1200W per draw, but it is recommended to test before use.

*X-Boost mode is NOT suitable for ALL appliances. Some 600W-1200W appliances with strict voltage requirements may not function (eg. air compressor). Please test to confirm before using the device. X-Boost mode is enabled by default. You can disable it on the APP.

With X-Boost, the EF RIVER 600 MAX is compatible with around 80% of essential devices and appliances up to 1800W. This includes but is not limited to home devices like lights, small refrigerators, televisions, hair dryers, and outdoor devices like phones, laptops, cameras, drones, electric kettles, and more.

You can connect one EF 110W Solar Panel in series or two sets of EF 110W Solar Panels in parallel if you require more power. To connect two solar panels in parallel to the EF RIVER 600 MAX, you can purchase the EF Solar Parallel Cable separately.

EF RIVER 600 can support devices up to 1800W, but it is recommended to test each device on a case-by-case basis. We recommend users to use devices up to 1200W for the most efficient product experience. Lastly, make sure to upgrade your EF RIVER 600 to the latest firmware from the EcoFlow app before using the X-Boost feature. 

The firmware can be upgraded using the EcoFlow App.

a. Make sure the RIVER 600 is plugged into AC power source or has at least 50% power and System Power is ON.

b. Disconnect all other input or outputs from the RIVER 600.

c .Make sure the 2.4 GHz WiFi router signal is strong.

d. On the System Settings page, tap "Update" button

e. Four packages will be downloaded and installed. While this happens the icons on the LCD display may flash which is normal.

f. Close and reopen EcoFlow App and verify the new Version number appears on the Device System page. 

Find your devices on the “Devices” Page, go to the “System” button, then you will find the firmware version by clicking “Version” on the system page.

2000WH/2000W,LifePo4 battery cell

It has a smart fan start-up mode. fans turn on/off based on the internal temperature and the loads. → load<1500W, Max.45dB; load>1500W,Max.54dB

Sure. However, in order to better protect the cycle life of the battery, it is not recommended to charge and discharge the battery at the same time.

18 hours under 12V, 9 hours under 24V.

AC200P can maintain above 80% capacity after 3500+ cycles

Battery Capacity × DOD × η ÷ (load W) = charging time（unit：h） Note: DOD is the battery discharge depth, η is the local inverter efficiency AC200P: DOD=90%,η=88%

It can reach up to 4800W max.

The user can customize the ECO mode, and choose to turn it on and off.

Choose eco low power load or no load or forget to shut down, then AC200 will automatically shut down in 4 hours to save power.

Please note that the AC output ports can only charge/power devices that operate at less than 300-Watts, besides, the whole wattage should be under 300watts as well. Once exceeding,  Bluetti AC50 will shut off automatically. Please refer to your device specification before purchase.

Working time = 500Wh* 0.85 / operating wattage of your device

For reference, assuming the power consumption of your device is 60W (might be a laptop ), working time will be 500Wh*0.85/60w=7hrs (rough calculated).

Please note: actual power consumption varies from different usages.

500Wh, 45000mAh/11.1 Vdc.

We built-in Auto-Level 3C rated Li-ion battery cell, it has a longer cycle time, low heat, higher discharge rate than other ordinary battery core.

Please note that the AC output ports can only charge/power devices that operate at less than 300-Watts, besides, the whole wattage should be under 300watts as well. Once exceeding,  Bluetti AC50s will shut off automatically. Please refer to your device specification before purchase.

Working time (rough calculated) = 500Wh* 0.85 / operating power of your. This is the theoretical value calculated: charge it without using it. Actual working time may vary on how you use the device

It must meet:

1)Open Circuit Voltage (OCV): 12-40V/Max.10A, Max.120W (DC7907 to MC4 Charging cable is included)

2)MC4 Connector

Tips: make sure the total OCV(open circuit voltage) is no more than 40V if you connect several solar panels in series!

It depends on the input power of the solar panel and the strength of the sunlight.

For example, for a 120W solar panel, the charge time is about 4-5Hrs.

2400Wh, 162162.16mAh/ 14.8V ( equivalent to 648648.65mAh 3.7V)

A: Please note that the AC output ports can charge/power devices only operate at less than 1000-Watts, and the gross power should be under 1000 watts as well or EB240 will shut off automatically for circuit protection.

Please make sure your device is compatible with EB240 before purchase.

A: Working time = 2400Wh* 85% / rated power of your device

For reference, assuming the device features rated power 800W (might be an Electric drill), working time will be 2400Wh*85% / 800w=2.5hrs (Estimated time).

Solar panel spec. requirement:

Default working voltage ≧ 20V, gross open circuit voltage ≦ 73V(±2V),

the max output current ≦10A, max input power ≦ 500W.

 It is vital to know that lithium-ion batteries will degrade over time if they are charged too frequently. Recharge time is set to  5 hours around via wall socket, ensuring that the EB240 is capable of lasting for at least 2500+ cycles.

You could use a 300W(minimum) pure sine inverter to connect the vehicle accessory ports with EB240.

We suggest recharging it every 3 or 6 months to better protect the battery cell and ensure a longer life cycle.

Please note that the AC output ports can only charge/power devices that operate at less than 1000-Watts, besides, the whole wattage should be under 1000 watts as well. Once exceeding,  Bluetti EB150 will shut off automatically. Please refer to your device specification before purchase.

A: Working time = 1500Wh* 85% / rated power of your device.

For reference, assuming the device features rated power 60W (might be a laptop), working time will be 1500Wh*85% / 60w=21.3hrs (Estimated time).

Please note: actual power consumption varies from different usages.

EB150 power station is built-in LG Li-ion battery cell, 4S3P.

It must meet:

1)Open Circuit Voltage(OCV):16-60V/Max.10A, Max.500W (DC7907 to MC4 Charging cable is included)

2)MC4 Connector

Tips: make sure the total OCV(open circuit voltage) is no more than 60V if you connect several solar panels in series!

We suggest recharging it every 3 or 6 months to better protect the battery cell and ensure a longer life cycle.

It depends on the input power of the solar panel and the strength of the sunlight.

For example, for a 120W solar panel, the charge time is about 4-5Hrs.

Please note that the AC output ports can only charge/power devices that operate at less than 600-Watts, besides, the whole wattage should be under 100watts as well. Once exceeding,  Bluetti AC100 will shut off automatically. Please refer to your device specification before purchase.

Please note that the AC output ports can only charge/power devices that operate at less than 300-Watts, besides, the whole wattage should be under 300watts as well. Once exceeding,  Bluetti EB40 will shut off automatically. Please refer to your device specification before purchase.

Working time = 1500Wh* 0.85 / operating wattage of your device

For reference, assuming the power consumption of your device is 60W (might be a laptop ), working time will be 400Wh*0.85/60w=5.6hrs (rough calculated).

Please note: actual power consumption varies from different usages.

Longer cycle life 1000+

To check the charging state of your portable power supply, refer to the LCD Battery Display. When lit up, you will see a battery outline with five segments, indicating the current charge level. You can turn on the Battery Display by pressing the Master Power Button. It is OK to use the portable power station even when it’s not fully charged

First, you need to determine the amount of power your device requires. This may require some research by yourself, examining the user guide for your device should suffice. Second, you will need to check the capacity for the individual output ports. For example, the AC port is monitored by an inverter that allows for 300W of continuous power. This means if your device is pulling more than 300W for an extended period of time, the portable power supply will shut off.

Please note that the AC output ports can only charge/power devices that operate at less than 300-Watts, besides, the whole wattage should be under 100watts as well. Once exceeding,  Bluetti AC20 will shut off automatically. Please refer to your device specification before purchase.

Working time = 200Wh* 0.85 / operating wattage of your device

For reference, assuming the power consumption of your device is 10W (might be a Light ), working time will be 200Wh*0.85/10w=17hrs (rough calculated).

Please note: actual power consumption varies from different usages.

The 2nd batch of shipping commenced last July 19th. We are currently processing the orders by date of purchase. At the moment, we were able to ship out orders from February 28th until the middle of April. Once all pre-orders are fulfilled, Apex will no longer be on pre-sale but would only take around 5-10 business days before it would reach your doorstep!

As of now, the shipping is free for most states in the US except for Alaska and Hawaii.

If you are from the following areas, please fill out this form before shipment:

CANADA 

ALASKA

HAWAII

PUERTO RICO

https://zfrmz.com/gFX2ixtweldAh57nX8pe

Once your item or items ship we will email you your tracking number. 

Yes we do ship out side of the USA. A digital waiver is needed to be signed stating you understand if there is a warranty issue you will need to pay for shipping to and from your destination. The warranty work will be covered at no charge to you only the shipping. Please contact us for a shipping quote to your country. 

Yes. As of now, taxes are included in the price. This is subject to change. 

You can definitely get yourself a new Apex in order to compare with your Kodiak. However, Inergy has yet to announce if you can chnage your old Kodiak into the new Apex.

The Apex has a digital display that shows the wattage entering from your solar panels, Selective AC and DC power, MPPT charge controller, and a USB and USB-C Quickcharge port. 

If you need to expand your system, unlike any other portable solar generator, the Apex does give you the option of connecting an off-brand lead-acid or absorbed glass mat (AGM) battery.

Will it destroy your lead acid batteries? Absolutely not.

Will it reduce their cycle life? Yes, over time.

How quickly it reduces the cycle life depends on the battery you buy. Cycle life of lead acid or AGM batteries may be diminished over time due to several factors, such as usage, rating and quality. We are releasing an external lithium ion battery so customers can expand capacity with a light weight, portable 2000 lifecycle battery just like the Apex.

For more battery information, here is a detailed guide:

Inergy Battery Manual

Lithium batteries, like EVERY kind of battery, are affected by how quickly they are both charged and discharged. The faster the battery is discharged, the less overall battery capacity you are able to access—and the fewer life cycles. Even Panasonic and Samsung, the world’s top two Lithium ion battery manufacturers, state their batteries experience less overall battery capacity when discharged at faster rates.

Think of it like driving a car on the highway. Driving at 65 mph will give you much better gas mileage than driving at 90 mph. By driving slower, you’re able to go farther on one tank of gas, and your car won’t wear out as fast! And of course it’s the same with electric cars. Tesla, the leading electric car brand, warns drivers that engaging ludicrous mode will cause accelerated wear of the battery.

Many solar generator manufacturers simply state that under heavy use you may not get the full battery capacity. We wanted to provide a suggested discharge rate that will allow you to access the battery capacity more fully. A 550 Watt discharge rate will allow you to access the 1,100 Watt hour capacity and will also help your battery last longer - up to 2,000 cycles. Remember - discharging your battery at the fastest possible rate is like driving your car at the fastest possible speed; it will wear out faster.

The Apex batterycan deliver up to 1,500 Watts of power, but . . . by sticking to lower rates on a regular basis you can maximize battery capacityand enjoy a longer lifespan! That’s why we rated it that way!

Yes. The Apex inverter contains a lightweight, compact yet powerful 1,500 Watt inverter.  This inverter has a maximum 1,500 Watt output, and can surge much higher -- up to 3,000 Watts!. This surge is for only a few fractions of a second when doing some very heavy lifting, like starting the compressor on a refrigerator.  When operating at the maximum output of 1,500 Watts, a lot of heat is generated by both the batteries and the inverter. The Apex inverter has a temperature switch that will turn it off after several minutes at maximum output to protect the battery from excess heat and to maximize life expectancy. After cooling for several minutes, the inverter can power back up and run for longer! 

Overall, operating at the maximum on any product all the time will shorten its lifespan. We built many safeties into the Apex to give our customers a long lasting product that will serve their needs wherever they may be. The Apex’s run time for heavy loads depends on several factors, including the state of charge of the battery, the temperatures of the battery and the surrounding environment, and whether the load is AC or DC.

For example, using a high demand power tool intermittently is much easier for the Apex than a continuous resistive load, such as a space heater or a heat gun. If you really need to power a continuous resistive load for an extended amount of time, you should consider a gas generator or something specifically designed to meet your power needs. We designed the Apex to be the lightest and most compact 1,100 Watt hour system the world has ever seen--not to be a permanent install solution.

The Apex uses EC8 wiring insead of MC4. As long as your panels are EC8 then you may. If they are not we sell two different panel types made by Inergy. 

For one, the Linx Panels are made out of Monocrystalline while as the Storms are made out of Polycrystalline. This makes the Linx panels to be a little bit more flexible or bendable. The linx panels are also easier to move since they are half the weight and half the thickness of the Solar Storm. In addition, the Linx panels charge 15-20% more efficient during cloudy days.

The Solar Storm100 panels are great for more permanent applications, such as securing on your rooftop of a shed or home.

Yes but You would need to retrofit a connection. You could use any turbine you wanted as long as you are comfortable in splicing the wires in order for it to connect to an EC8 connection.

EC8 connectors are compact, require no tools to disconnect, are rated to handle 6 times the current demanded by the maximum charge input and are simply the safest connector available. EC8 connectors are keyed to prevent misalignment and are engineered to reduce excess heat.

If you need to permanently install your panels we recommend purchasing UV-proof and waterproof connection covers readily available online or at your local hardware store.

The Inergy Apex is designed to be the lightest, most compact mobile plug-and-play solar generator there is. We back the Apex with a 30-day money back guarantee and a one-year warranty. If you have any more questions and concerns, please feel free to email our team at support@inergysolar.com or give our team a call at 1-877-891-2657. We’ve got your back.

Your Inergy Apex Solar Generator has one year warranty. 

A good rule of thumb is that your storable food is comfortable where you are. The worst enemy of storable foods is temperature fluctuation and inferior packaging that allows oxygen in. It is best to put your stores in a consistently cool, dry place. If your NuManna food is stored improperly the shelf life can be greatly diminished. A garage would be one of the worst places because of the temperature changes throughout the year. The easy stack buckets allow storage flexibility. A basement cold storage would be ideal. In your closet would work well. For maximum shelf life store at 55 degrees or cooler.

NuManna Foods uses about 1 cup of water per serving cooked. This will vary slightly among the different varieties. To help meet your water demands we offer BIG BERKEY water filters that will allow you to have clean water in virtually any situation.

Due to Celiac Disease or G6PD some people cannot digest gluten. This is quite unfortunate if you do not have Non-Gluten meals stored in cases of emergency and someone happens to have these said diseases. Gluten intolerance can turn an ordinary loaf of bread into a health emergency. NuManna is sensitive to dietary requirements. They have listened to their customers and developed packages with 100% No Wheat ingredients.Genetically Modified food or GMO, short for Genetically Modified Organism, is rapidly becoming one of the most controversial topics in the food world. NuManna have tried to eliminate such risks from our diet. If we are reluctant to eat GMOs now, why would we want to eat them in the future? Or in an emergency? Why would we want to sell them to our customers? With valid studies showing that GMOs have degenerative effects on the animals that are tested why would anyone want to risk their health on Genetically Modified ingredients if they don't have to? With NuManna you at least have a choice about GMO Free food storage.

Follow the directions on the package. Start by boiling the water as directed in an appropriate place. Pay attention to the amount called for. Rip open the meal of your choice, remove the oxygen absorber and pour the contents in the boiling water. Follow directions instructing you to simmer or boil or stir often. In minutes your meal will be done.

Well, pretty much anytime you would need quick, easy-to-fix meals. They are great for outdoor activities like camping, picnics, reunions, etc. We have seen our customers make NuManna a part of their everyday life. Late for baseball practice? NuManna meals are a perfect choice. NuManna packages are specifically chosen to be flexible and mix well with other bulk stores you may already have. Have extra rice storage? Cook the rice and mix it with the chili. Now your NuManna foods can easily be extended and your bland rice becomes part of an extremely flavorful meal. This is just one example.

No, we designed the Apex to have a long service lifespan when primary energy sources are unavailable. We engineered it specifically for people who want a lightweight, compact, and mobile power system that can go anywhere they need it. The Apex sports a powerful 1,100 Watt hour lithium ion battery. However, in the User Manual it states “1,100 Watt hours, 550 Watts discharge continuous for 2 hours”. The next FAQ will address exactly what that means.

We have put NuManna Foods in 5mm, over-engineered bags. The bags are nitrogen flushed and have an oxygen absorber to preserve freshness. The ingredients are specifically chosen for taste, quality and longevity. Through testing and manufacturing comparisons we know our storable food has a true 25+ year shelf life. If you take reasonable storage measures your NuManna food will be there when you need it tomorrow or 30 years from now.

The great thing about NuManna is that it is made specifically to be appetizing for all family members. NuManna prides itself for having delicious Emergency Food Storage that you don't need any tricks to make your kids like it. Just let them try it and they'll surely be hooked.

Aside from having great tasting flavors, NuManna also considered the dietary requirements of others like those who cannot consume gluten or those who are not into GMOs. 

In general, NuManna is safe for everyone. However, it is still best to consult your doctor if you have strict dietary requirements. 

NuManna has a life span of 25 years. However, in order for it to be safe to consume, please make sure to store it properly. Presence of mold is already a red flag.

NuManna made sure to give you the proper nutrients that you need especially in an emergency situation wherein a great deal of energy is needed.

To enjoy the great taste of NuManna, you can simply just add water and eat it on its own. If you feel like mixing it with other brands just make sure that you try it first in small amounts. It is not advisable to store NuManna along with different brands in the same container.

Definitely. All canvas parts can be washed down using a non-abrasive cloth/sponge, a mild detergent and cold water. Simply air dry. It is suggested to test the detergent on a small area to see color fastness. All steel components can be wiped down with a wet, non-abrasive cloth. You can also refer to the Assembly Instruction (provided with the product) for additional care and usage instructions.

Difficult to do, unless it is done intentionally. The design of the Disc-O-Bed® is such that it naturally contours to your body shape. Due to a person’s weight, the sleep area is lower than the side rails which makes it difficult to roll out of the bunk. For this reason too, no side rails are required.

Yes. Disc-O-Bed® carries a 1 year warranty on all materials and workmanship. Refer to the back page of the Assembly Instruction (provided with the product) for the full limited warranty and satisfaction guaranteed wording. The warranty is null and void should parts or accessories to the Disc-O-Bed® be modified in any way.

No. Only one person allowed on each bed level. Use the bunk as it is intended and It is also not advisable to triple stack.

Most of our cots are guaranteed to a weight tolerance of 500lbs per single cot (1000lbs for the bunk configuration), however there may be some variances depending the product.

The Disc-O-Bed® company prides itself in delivering a product that is strong, robust, and extremely durable, delivering against all your expectations. Disc-O-Bed's product and fabrication thereof has been tried and tested – we are a proud supplier to the US Military and have been for over a decade. The Disc-O-Bed® far exceeds the mark when it comes to overall stability, comfort and portability.

No. The leg of the bottom bed end frame is rounded in design so to protect all floor surfaces. Optional rubber footpads are available as an add on accessory should you want extra floor protection. The footpads are only compatible with the rounded bed end frame.

The straight bed end frame is already supplied with rubber foot plugs should you choose to use the Disc-O-Bed® as 2 single beds.

Unfortunately not. The Disc-O-Bed® is manufactured from steel, is built to last and thus weighs just over 30lbs per single cot. The steel structure ensures for the overall longevity, stability, safety and comfort of the Disc-O-Bed®. Best used within a short walking distance.

Yes. It may take a few minutes longer, but the user friendly, step by step Assembly Instruction makes assembling by one person very easy. Click here to view Assembly Instructions.

No. Simply stand on the side rail of the bottom cot and swing one leg up and onto the top cot.

Small Freeze Dryer:

- Capacity of each batch is about 1 gallon (4 to 6 lbs. of fresh food)

- In a year, one can easily freeze dry 200 batches (200 gallons or 900 lbs. of food)

Medium Freeze Dryer:

- Capacity of each batch is about 2 gallons (7 to 10 lbs. of fresh food)

- In a year, one can easily freeze dry 200 batches (400 gallons or 1500 lbs. of food)

Large Freeze Dryer:

- Capacity of each batch is about 3.5 gallons (12 to 16 lbs. of fresh food)

- In a year, one can easily freeze dry 200 batches (700 gallons or 2500 lbs. of food)

The entire process is automatic.

1. Raw or cooked foods are placed in the freeze dryer where they are frozen to between -30 degrees and -50 degrees Fahrenheit.

2. Once frozen, the freeze dryer creates a vacuum in the food chamber.

3. As the food is gradually warmed, the water turns to vapor and evaporates out of the food (sublimation).

4. When dry, the freeze dryer notifies the user that the process is complete by sounding an audible beep.

5. You can then remove the freeze dried food from the dryer and place it in vacuum-sealed containers that are moisture and oxygen proof (preferably a mylar pouch or a can) to ensure freshness until opened.

6. When water is added to the food, it regains its original fresh flavor, aroma, texture, and appearance!

Small 16.5" W x 18.5" D x 25" H Color: 61 lbs. Stainless: 68 lbs.

Medium 18" W x 21.25" D x 28.5" H Color: 112 lbs. Stainless: 133 lbs.

Large 20.25 " W x 23.75" D x 30.75" H Color: 138 lbs. Stainless: 161 lbs.

You truly can freeze-dry almost anything. All kinds of fruits, vegetables and meats taste wonderful when freeze dried. That includes things like tomatoes, apples, bananas, strawberries, peaches, green beans, peppers, onions, potatoes, spinach, shrimp, pork, beef, turkey and even ice cream.

Your favorite meals that include meat may be easily freeze dried. Foods like lasagna, rice dishes, cheese macaroni, chili, beef stew, chicken a la king, casseroles, shrimp, lobster, pulled pork, pasta sauces or scrambled eggs are perfect for this process.

You will find that it is a delight to experiment with different foods and meals in your freeze dryer. A great way to start is by picking meals that are already favorites in your home.

Small

4-7 lbs. of fresh food will fit in our small freeze dryer. That amount of food will typically fill 1.0 to 1.5 gallons (1 to 1.5 #10 cans) of food per batch. It is not uncommon for customers to freeze dry 900 lbs. of fresh food in just 1 year

Medium

7-10 pounds of fresh food will fit in our standard size freeze dryer. That amount of food will typically fill 1.5 to 2.5 gallons (1.5 to 2.5 #10 cans) of food per batch. It is not uncommon for customers to freeze dry 1,500 lbs. of fresh food in just 1 year.

Large

12-16 pounds of fresh food will fit in our large freeze dryer. That amount of food will typically fill 3.5 gallons (3.5 #10 cans) of food per batch. It is not uncommon for customers to freeze dry 2,200 lbs. of fresh food in just 1 year.

It typically takes between 20 to 40 hours to complete the process. Food type and quantity will affect the freeze-dry cycle. Things like meat, peas and corn dry quickly, while squash and watermelon can take longer. The thickness of the food slices will affect the cycle time too.

Most importantly, your machine senses when the food is ready (alerting you with a beep) so you don’t have to guess when to stop the freeze-dry cycle.

Yes! It is a great idea to put frozen products into your freeze dryer. Your machine will accept pre-frozen foods and cool them even further, to around -40 degrees F

The freeze dryer unit itself as well as a high-quality vacuum pump that sits outside the freeze dryer.

The freeze dryer itself requires little to no maintenance. However, as shown below, all freeze dryers come with a high quality vacuum pump, which requires some maintenance, mainly adding and draining oil.

The vacuum pump comes equipped with an initial supply of oil. There are 3 cups of oil in a vacuum pump that need to be changed regularly to keep a freeze dryer running efficiently. This is a simple process, and requires little effort.

Each freeze dryer also includes a stand-alone oil filter. The filter cleans the oil and allows you to keep reusing your oil as if it were new. Using filtered oil in each batch is a great way to save money and be more eco-friendly, while also helping your vacuum pump perform as efficiently as possible.

Harvest Right has taken every precaution to make this appliance run as affordably as possible.

Small and Medium

Our small and standard freeze dryers use a standard 110 volt outlet.

At peak, the freeze dryer draws about 16 amps, but on the average about 9 to 11 amps (990-1210 watts) of power per hour. A dedicated 20 amp circuit is recommended. Your freeze dryer will cost an estimated $1.25-$2.80 a day, depending on power costs in your area.

Large

Our large freeze dryer requires a 110 volt (NEMA 5-20) outlet

At peak, the large freeze dryer draws about 16 amps, but on the average about 10 amps (1500 watts) of power per hour. A dedicated 20 amp circuit is required. Your freeze dryer will cost an estimated $2.00-$3.00 a day, depending on power costs in your area.

3-Year Limited Warranty

All sales of Harvest Right Freeze Dryers after February 1, 2019, are covered by this warranty.

Harvest Right scientific freeze dryers are remarkable, and a perfect addition to any laboratory. Our scientific freeze dryer can be completely customized with your preferred processes. You can have multiple manageable profiles, each providing the ability to automatically power on and off the condensing unit and the vacuum pump in conjunction with ascending, controlled temperature and time settings.

Freeze drying technology has, unfortunately, been very expensive. The initial freeze dryer we introduced just a few years ago was $5,000, but we keep doing our best to make it more affordable and now units start at $2195. With that said, our cost to produce a home freeze dryer has increased by 25% this past year due to tariffs and increased component costs. We are trying to keep prices low, but, eventually, we will most likely be forced to increase the cost of our freeze dryers. However, the combined cost to purchase and ship a freeze dryer was recently reduced, so it really is the best time to buy a one.

Having a supply of emergency food allows you to be prepared for any situation. Most people will experience some type of serious disaster in their lifetime. Just watch the news to hear examples of such disasters including political upheaval, viruses, war, financial distress, hurricanes and other extreme weather. Having a supply of freeze-dried food gives you peace of mind in case any worst-case scenario affects you and your family.

A freeze dryer allows you to freeze dry food which is the very best method for preserving food – better than canning and dehydrating. People use their freeze dryers for a number of reasons. The most common uses of a freeze dryer are to preserve garden produce, create an emergency food supply, make healthy snacks, save leftovers, and prepare easy-to-make meals. 

It is fairly easy to process 4 batches of food a week. If you multiply the number of batches per week, times 50 weeks in a year (taking two weeks off), approximately 200 batches of food can be freeze dried in a year. Since, on average the freeze dryer can produce two #10 cans of food per batch, that is the equivalent of 400 cans of food per year.

 If one were to purchase good quality emergency preparedness food such as freeze-dried fruit, meats, vegetables and meals (not dehydrated noodles with some freeze-dried food in them), on average, it would cost at least $35 per can and, probably, much more. A freeze dryer is easily capable of producing four hundred #10 cans of food in a year. If you multiply that (400) times the value per can ($35) you get the value of a year’s worth of home freeze dried food to be equal to or greater than $14,000. *For more cost comparison between home freeze-dried food and store-bought emergency preparedness food see the charts below.

 If a person can cut up food and press start, they can run a freeze dryer. The unit is automatic and beeps when it is done. Once the batch is finished, just pour the food into a Mylar bag, add an oxygen absorber, and seal the bag. Freeze-dried food is shelf-stable and can last up to 25 years.

It's convection.

Please know that an 11,000 BTU can cover 300 - 400 sq while a 20,000 BTU can cover ROUND 500 - 600 sq ft.

It needs to be vented on an outside wall. Here is the manual for more information on the assembly and set-up: https://cdn.shopify.com/s/files/1/2045/1873/files/Martin-MDV-Installation-Manual-2018.pdf?v=1584040576

Please know that the heaters do not come with a fan since the Martin heaters are not connected to Electricity.

The convection gets hotter much sooner than the radiant heaters.

The Martin Heaters work just like how typical convection heaters operate. They primarily work on the principle that the room air is drawn to the unit from underneath where a heating element is located. The air passes over the heating element and rises out through the top of the unit back into the room as warmed air.

The main benefit of convection heaters is that they are good at heating an entire room for an extended period of time. This technology maximizes heat transfer through natural convection, so heated air is evenly distributed throughout a room without the use of a fan.

A 20,000 BTU heater that ran for 30 minutes of every hour or 12 hours per day would use about 2.62 gallons of propane per day. 

Btu’s is the output in British thermal units, they’re measuring the output. The input is propane

The input is propane, the output is heat

The output on the 20P model is 16K.

A flame failure safety, which cuts the gas supply in the event of the heater pilot extinguishing due to strong air currents or momentary interruption of the supply of gas.

This can also be found on page 2.

It is 80% efficient, this means 16,000 BTUs is 80% of 20,000 BTUs.

The rule of thumb to be able to heat up a room is you go 20 times the amount of square feet you need and that is how many BTUs you need. So for example 20×600 ft.² =12,000 BTUs.

You will easily be able to keep your furniture and people away from any danger. Please see the two videos that we have embedded in the page that you’re on. You can see a family that lives in a small cabin that has this unit  with small children, and they have no worry whatsoever.

To be candid this is not a roaring fireplace, the only flame you see is due to the visor, and the visor is not an open flame, it’s a piece of glass that keeps the fire away from anything which means there’s no combustible opportunity.

This unit does not require any electricity at all, it runs only on propane, so it is perfect for power failure.

As soon as it respect the same specs of the requested venting (dimensions, position and material), it should not be a problem, but for safety it is always preferable to make a new one.

No, sorry.

It is a sealed combustion chamber, all gases are sent outside, it's safer than any ODS system, 100% safe for indoor use.

No.

No, it is a BUILT-IN THERMOSTAT (Low - High Dial)

LIMITED WARRANTY APPLICATION AND COVERAGE :

- 1 year coverage from defect and/or workmanship on all parts.

- Original owner: Lifetime replacement coverage of the combustion chamber: (against deterioration of weld integrity or defects

and castings).

- Labor costs not covered

Yes but the installation must conform with local codes or in the absence of local codes, use the latest edition of The National Fuel Gas Code ANSI Z223.1/NFPA 54 Natural Gas and Propane Installation Code, CSA B149.1. A manufactured home (USA only) or mobile home OEM installation must conform with the Manufactured Home Construction and Safety Standard, Title 24 CFR, Part 3280, or, when such a standard is not applicable, the Standard for Manufactured Home Installation, ANSI Z225.1, or Standard for Gas Equipped recreational Vehicles and Mobile Housing, CSA Z240.4.

It is made in South America and it has been adapted to the standard and conditions of the weather in the USA and Canada, it is not made in CHINA.

Yes, for your safety as every permanent gas appliance, Installation and service must be performed by a qualified installer, service agency or the gas supplier.

Yes it can be, but it should be made for a gas fitter to determine the right combustion

If your tent is covered in black mold, and the canvas is falling apart there is not much you can do at that point. The tent body should be replaced.

 If you catch mold in the early stages you can save your tent. We suggest that you treat your tent with a product called “Iosso Mold Mildew Stain Remover”. You can find it online. Follow the instructions on the label. We have found it to be safe, easy, and effective to use.

 Mold and “Iosso” treatment will degrade some of the canvas water repellency. You should retreat the affected area with a silicone based water repellent such as Kiwi Camp Dry. Be sure to get the silicone based. Other treatments could clog the tiny pores in the canvas and cause it to lose its breathability.

Absolutely yes! Kodiak Canvas tents are made with premium Hydra-Shield™ canvas. However, not all tents are completely waterproof out of the box. On occasion a new tent will experience some leaking. Over the life of the tent, occasional, waterproofing maintenance will be required. If leaking occurs, it is an easy fix. Treat the affected area with a SILICONE based waterproofing such as Kiwi Camp Dry®. This should absolutely take care of any leaks, and you should seldom have to retreat. Caution: Do not use other types of waterproofing such as Canvas® on this Hydra-Shield™ canvas, as it could affect the breathability of the canvas. When properly sealed, your expectation should be that a Kodiak Canvas tent will stay completely dry inside, even during drenching rains.

There have been some significant advances in canvas technology since the good old days. Kodiak Canvas tents are made with Hydra-Shield™ canvas that is specially made for tents. The super tight weave and silicone waterproofing combine to make an excellent barrier against moisture that will not wick water. Another great thing about Hydra-Shield™ canvas is that it is breathable. This minimizes mugginess on the inside which means you stay more comfortable!

After initial set-up, it is suggested that you spray the tent with water and allow it to dry completely. This “seasons” the canvas. The water causes the canvas to shrink slightly, closing the needle holes where the canvas was stitched. The most effective way to do this is to have the tent out in its first good rain. This process is only required once.

VERY IMPORTANT—the tent must be completely dry before storage! STORING A WET OR DAMP TENT, EVEN FOR A SHORT TIME, WILL RUIN IT AND VOID THE WARRANTY.

If you want to be completely sure your tent is sealed and waterproof, it’s not a bad idea to go over the seams, stitching, and stake loops with a SILICONE based waterproofing such as Kiwi Camp Dry®. This should absolutely prevent any leaks, and you should seldom, have to retreat.

The best way to clean a tent is to spray it down with water, or wait for a good rain storm. Do not sweat a little dirt—that will give your tent some character.

If you must, you can clean an area with some soapy water and a sponge. Use rubbing alcohol to remove pine tar. Soap and alcohol will affect the water proofing. After washing rinse with clean water and allow to dry. Then retreat the area with a silicone based waterproofing such as Kiwi Camp Dry.

Be sure to air your tent out, and let it dry completely before storage.

The deluxe model is the full feature version. The basic model is the same tent less some of the features. Here is a list of the differences. Everything else would be identical.

1) The basic models do not have the gear loft or clip on bag and pocket organizers. (See note below for #6098).

2) The basic models do not have vents. The vents help improve air-flow and temperature management.

3) The basic models do not have a window inside the door, thus there are two windows (one front, and one back) and two doors (one front, one back). The deluxe model has four windows (two front, two back) and two doors.

4) The basic models have a duffel style storage bag with a zipper. The Deluxe model has a handy strap-and-cinch storage bag so the bag conforms to the rolled tent. No cramming or stuffing.(See note below for #6098)

5) The deluxe models use top of the line YKK Brand zippers. The basic models use a generic version of the same zippers. Note that we have used the generic zippers for nearly 5 years in our basic tents and have very few issues. See the video link on the home page that shows the features of the deluxe Flex-bow tent. Just click the “info video” button on the lower left hand corner. This will give you a better idea of the tents features on the deluxe tents.

If you can afford the deluxe version then go for the full features. If you are on a budget, the basic models are a great value.

* Note: Model #6098 9x8 ft. Flex-bow deluxe tent does not have a gear loft, and has a duffel style storage bag.

If you are using your tent for extended use situations, periods of continuous use for three weeks or greater, there are some precautions you should be aware of in order to maximize the life of your tent.

1) Canvas Rot: This occurs when the canvas at the bottom of the tent is in constant contact with moist ground. The canvas never dries out and eventually will begin to rot or decay in the areas of contact. Even if there is no precipitation, this can be caused by moisture from dew. Prevention: For extend use, make sure the tent is placed in an area that is well drained and dry. It could be placed on sand, gravel, or a slated wooden platform. Extended use on grassy areas or moist soil should be avoided.

2) Mildew: Is more prone to grow in humid climates in dark or shady areas. Prevention: Opening the tent up daily and letting it air out. When possible, place the tent in an area where it can receive a couple hours of direct sunlight a day.

3) UV damage. While your Kodiak Canvas tent is much less susceptible to UV deterioration than many synthetic fabrics, over time it will eventually degrade the canvas. Life expectancy in full sunlight should exceed one year of continuous use. Possibly much more than a year—there are many factors. Prevention: Placing your tent an area where it receives full sunlight for only a few hours a day is best, and will prolong its useful life.

To prevent mold or mildew remember to always allow the tent to dry and air out (inside and out) before you store it. Even if there has not been rain there could be humidity and moisture from dew, and or condensation.

If you have to break camp when it’s wet, when you get back set your tent up ASAP and let it dry out.

If leaving a tent setup for extended periods (weeks, months) in a humid area, prone to mildew, doing the following will minimize mold occurrence. 1) Place the tent in an area that will receive daily direct sunlight. 2) Allow the inside of the tent to air out at least daily.

All our tents are made in China by an expert canvas tent maker. If your concern is quality, know that all the materials are top of the line. We use top grade zippers and components. The canvas is custom woven and treated to meet our specs. We are confident that our tents are the best value for your dollar.

If your question is more about patriotism, know that companies that claim that their tents are "Made in the USA", are most likely made with canvas that comes from Pakistan or India. While our tents are made abroad, they are made with cotton grown in the USA (the % of USA cotton can vary). Significant duties are levied on all tents imported into the USA, generating funds for the federal government.

Kodiak Canvas is a USA based company, but our tents are sold in many countries around the world including Asia. As a global citizen, Kodiak Canvas seeks to produce its products responsibly, while ensuring our customers get the most value for their hard earned money. Be assured that our tents are made in modern, clean facilities, with skilled, well paid, adult employees

Each output is only capable of expending a certain amount of power at a time; just like every input can only accept a certain amount of power at a time. The amount of power each output can supply is measured in watts and denoted with W. This determines whether or not a specific output can power a specific device.

Example: The 120 volt AC output on your generator can supply up to 1500 watts of power continuously. That means that one can easily run a lamp with a 100-watt lightbulb. The 120 volt AC on the generator could actually run 15, 100-watt lightbulb lamps at the same time. However, one would not be able to run an 1800 watt industrial strength blender because the power rating of the blender exceeds the maximum power output of the generator.

Often, the power requirements of a given appliance are shown as a combination of a voltage (measured in volts, abbreviated V) and a current (measured in amperes or amps, abbreviated with A). The voltages of all individual outputs on the generator are fixed. Each output can supply a certain amount of current – similar to power. One would need to plug a 12-volt device into the 12-volt output and a 120-volt device into the 120-volt output, etc.

Each generator’s user manual has the most up-to-date information about which outputs can support specific power or current. Add the total amount of power or current from each device plugged into one outlet to ensure the power rating of that outlet is not exceeded. If the power rating is exceeded by mistake, the generator will protect itself by cutting off power to that outlet – much like a circuit breaker in your home. If this happens, unplug all devices from the generator and turn it off and then on again to restore power to the outlets.

Not all appliances use a constant amount of power continuously. Appliances like refrigerators turn on and off throughout the day. Appliances like this create a large power spike when first turned on. This is typical with devices containing large motors or compressors for cooling. The power rating on these devices reflects the amount of power the device needs during normal runtime. However, when first turning on the device, the initial power spike may exceed the power rating of the output on the generator, causing the safety feature to deactivate the output. The generator is engineered to handle power spikes but cannot account for all possible situations.

To determine the length of time the generator will run, it is necessary to do some simple math of the size of the battery in the generator and the amount of power the device uses. Look at the generator’s user manual to find the size of the battery – battery capacity. The battery capacity is measured in watt-hours, abbreviated Whr or amp-hours, abbreviated Ahr. The amount of power the device uses is measured in watts (W) or amps (A).

If the devices power rating is listed in watts, use the watt-hour capacity rating of the battery to do the math. If the devices power rating is listed in amps, use the amp-hour capacity rating of the battery to do the math.

To estimate the runtime of a device in hours, divide the capacity of the battery in watt-hours or amp-hours by the power consumption of the device in watts or amps, respectively.

For example, if the generator has a fully-charged 600 watt-hour battery, to run a 12-volt electric blanket that needs 60 watts to run, the generator can power the blanket for 10 hours.

This calculation works for all devices running on DC power (example: 12 volt or USB outputs). There is one necessary change for devices that run on 120 volts AC. It takes power to convert battery voltage from 12 volts DC to 120 volts AC and the process the generator uses to do this is 90% efficient. That requires multiplying the final amount by 0.9. In this case, a lamp with a 60-watt bulb running on AC outlet of the generator will run for approximately 9 hours.

To run multiple devices simultaneously, add the total watts or amps of all the devices before estimating the runtime.

If some devices list a current rating in amps and others list a power rating in watts, convert the current rating into power ratings by multiplying the current by the voltage. A 12-volt blanket needing 5 amps of current to run will be using 60 watts of power. 

Each Lion Energy generator has been engineered to use as little power as possible when turned off. This is imperative because a battery that is discharged for too long becomes damaged. Many other brands on the market utilize batteries for their generators that become useless when not charged every 3 to 6 months. In contrast, we recommend charging Lion Energy generators every 6 to 12 months to ensure its prepared when necessary. However, unlike other brands, Lion Energy does not void the warranty when the generator is not charged every 6 months. Lion Energy gives their customers a full year. If the generator sits in the basement for a year, it can be recharged and will operate as normal with little to no impact on performance.

Please note: Lion Energy generators must be stored completely turned off or the battery will deplete much sooner. It is recommended to fully charge the generator before turning it off and storing for an extended period of time.

This is dependent upon the charging method. For example, a wall outlet charges the generator from empty to fully charged within 3.5 to 5 hours. A solar panel in full sunlight charges the generator between 9 to 10 hours. Additional solar panels will reduce this time. The expansion pack triples the time it takes to fully recharge: 10 to 15 hours on a wall outlet and 24 to 30 hours with a single solar panel.

All of our generators weigh less than 50 lbs.

Lion Energy generators are essentially silent. The only noise produced is created by a small fan inside the unit that keeps the circuitry cool. It turns on and off as needed and at loudest makes no more noise than a desktop computer.

The lifespan of a Lion Energy generator is determined by the life cycle rating of the battery that powers it. Every time a battery is completely drained and fully recharged, one lifecycle is added. This is similar to putting miles on a car. At Lion Energy, we proudly use Lithium Iron Phosphate batteries which are the safest and longest lasting Lithium batteries on the market. This means our generators are rated for 2500+ lifecycles. That is 4 to 6 more than the average generator on the market. That means, in an extremely high-use scenario, completely discharging and then fully recharging the generator once a day, it would last for 7 years.

When the generator reaches the life cycle rating of 2500 uses, it does not become useless. Rather, as more lifecycles are added to the battery, it will slowly start to lose the ability to store as much power. Life cycle ratings are defined as the point where the battery can store 80% of the power it could at the time it was manufactured. That means the appliance that used to run for 10 hours on a full charge when first using the generator will now only run for 8 hours after the 2500th cycle. Continued life cycles on the battery will result in a continual slow decrease. Ultimately, meaning Lion Generators last a very long time.

The Nature's Generator comes with a built-in inverter that provides up to 1,800 Watts of peak power (for 5 minutes) and 1,440 Watts of continuous power. For you to have a better idea of whether you can run your desired product with the Nature's Generator, make sure that you know the continuous wattage of your item.

Items that require lower wattages to run continuously will have longer run times. Items that require higher wattages to run continuously will have shorter run times.

Does the Nature's Generator include a battery?

Yes, the Nature’s Generator includes a 12V, 60Ah Sealed Lead Acid AGM battery that generates up to 720Wh of power. The battery is maintenance free and is securely housed in the generator. If for any reason your internal battery needs to be replaced, the replacement battery can be purchased directly from our site.

The main switch on the generator will turn on the USB ports and the LCD Display on the generator. The AC switch will turn the AC outlets on/off. However, if the Main Switch is not ON while you turn the AC switch to ON, you will not generate any power from the AC outlets. If the AC switch is in the ON position when not in use it will still draw power from the battery and drain it much faster than if it's turned OFF. That is why we supply the additional AC switch so that you can turn the AC outlets off if you won't be using them along with the USB ports. In comparison with the AC outlets, the USB ports will not draw as much power as the AC outlets when on.

With our 100W Power Panel, you can recharge the Nature's Generator for an estimated recharge time of 10 to 15 hours on a fully depleted battery. The recharge time of the Nature's Generator will also be dependent on the amount of sunshine the Power Panel is receiving on any given day. Less clouds and more direct sunshine will help the charging performance.

There is a misconception that solar panels don’t work if there is no sun. Understandable but also not correct. The cloudy days reduces the charging speed for sure, but it still can charge Nature's Generator gradually. 

Yes! The Nature's Generator is safe for use indoors and can be used as an uninterruptible power supply for those unexpected outages.

 The Nature's Generator comes included with a standard AC cord that can be used for connecting the Generator into the wall. You then can connect whatever items you want to keep running into the Generator's AC outlets so that they can remain on whenever the power may go out.

The Nature's Generator weighs about 83lbs outside of packaging. So to make it more portable friendly, we've equipped it with our Heavy Duty Cart with wheels. This allows for easier movement and transportation depending where you want to take it. It also has lifting handles on both sides which provide further portability.

The Nature's Generator is designed to start displaying the output power of an item connected into either of the AC outlets if its continuous power need exceeds 100W. A similar threshold is not applicable to items connected to the USB ports.

Whenever you connect an item into either of the AC outlets on the front of the Nature's Generator, the LCD display will not read the output power of that item if its continuous power needs are 100W or less. You will also be unable to read the output power of items rated at 100W or less through the Nature's Pulse app.

This is why it is important that you know the continuous wattage consumption of whatever item you are looking to run with the Nature's Generator. 

The first step to understand how much you can save on electric bills is to calculate how much power you use from Nature’s Generator. The Nature’s Pulse App calculates the total power you use from Nature’s Generator. The second step is to multiply that number by your local electricity rate.

If you purchase one of our systems, upon receipt you will have to ensure that the included solar panel(s) are positioned wherever you desire. For long term positions, you can fasten and secure the solar panels to a flat surface outside and connect the 50ft solar panel cable to the Nature's Generator and Nature's Power Panel. The Nature's Generator also comes pre-installed with the Heavy Duty Cart to provide better portability.

Yes. The Nature’s Generator can be used indoors as it does not emit any fumes like standard generators. You can place it into your kitchen or office, and plug in your most needed items. Use it as a permanent source of power!

Yes.  You can use gas generator to charge the Nature's Generator.  Gas generators cannot be used indoors, but Nature's Generator can.

We would recommend you to buy the Platinum system that comes with Nature's Generator, Power Pod and 3 100-watt Power Panels. It has 1920 watt hour battery capacity totally that can keep the full size refrigerator running for almost the whole day. 

Nature's Generator chooses to use maintenance-free AGM deep cycle sealed lead acid battery by considering the product expandability and stability. 

We recommend charging Nature's Generator fully once every four months.

We would suggest you to use regular jump cables or purchase these jump cables to start Nature's Generator. 

If you use the regular jump cable, you shall open the top case of Nature’s Generator by removing four bolts on the top and two bolts on the cart with Allen wrench. And then use the jump cables to connect Nature’s Generator battery and the battery in your car. It is a very similar process of jump starting a car when the car cannot start up. After it is connected, the LCD display on Nature’s Generator shall light up and you can charge Nature’s Generator by solar panel or wall.  

If you use Nature's Generator Proprietary jump cables, you just need to connect the gray Anderson connector to the expansion port on the back of Nature’s Generator and connect the clamps to the car battery. After it is connected, the LCD display on Nature’s Generator shall light up and you can charge Nature’s Generator by solar panel or wall.  

We recommend charging the Nature's Generator for at least 48hrs when first received.  Thereafter, if you do not plan on using it, we recommend that you charge it to 100% prior to putting it away.  Additionally, we highly recommend that you recharge the generator at least once every four months.  This will keep the battery active and provide optimum performance when the time comes to use it.

The typical life span of an SLA battery is 500 to 800 cycles.

Nature's Generator is designed to replace the battery very easily.  All you need to do is remove a few bolts and open the top case and then replace the battery.  The battery is easy to be accessed and replaced. 

Nature's Generator uses pure sine wave inverter to take care of almost all the needs.

The beeping sound you hear from the generator is a protection feature. It protects Nature's Generator from over heating, over loading or over-discharging.  Once you hear the beeping sound, please turn off the inverter switch and let it rest for a while before turn it on again. If the battery level is low, please recharge it as soon as possible.  

Yes, you can expand Nature's Generator by connecting a Nature's Generator Power Pod.  The Power Pod will provide additional 100Ah (1200Wh) battery capacity to your Nature's Generator.

You can chain as many Power Pods as you would like.  Every Power Pod has a built in expansion port to connect to the other Power Pods.

Our Power Pod comes with a 200A solar charging controller.  You can charge the Power Pod by Power Panel(s).  After you connect the Power Pod to the Nature's Generator, the Power Pod can also be charged by the charger in the Nature's Generator.  The power Panel(s) or Wind Turbine(s) that are connected to the Nature's Generator will charge the Power Pod at the same time it charges the Nature's Generator.  You also can purchase Nature's Generator battery charger/maintainer to charge Power Pod itself. 

Press the battery level button when nothing attached to Power Pod. If all 5 LEDs light up, it means Power Pod is fully charged. The first and second LED will stay red and yellow. They will not change the color. 

The 100 watt Nature's Generator Power Panel can recharge the Nature's Generator from a depleted battery to full capacity within 10 to 15 hours on a good sunny day.  The recharge time depends on the amount of sunshine the Nature's Generator Power Panel is receiving on a given day.  Do not put the solar panel in the shade.  If the environment allows, always tilt the solar panel facing the sun.

No, it will not over charge.  Our Nature's Generator has a built-in controller that will prevent this from happening. 

Our Nature's Generator is designed for optimum performance with the 100 watt Power Panel we provide.  The other manufacturer's solar panel may or may not work, depending on the solar panel output voltage and current. If you already have the solar panel on hand and want to use it with your Nature's Generator, we recommend that you contact us for verification / confirmation. 

Our Nature's Generator is designed to allow up to 200 watts of solar charge. You will be able to connect two solar panels to the Nature's Generator with the required Solar Panel Cable and the MC4 Branch Connector.

The cord that we provide with our Gold System and Platinum System is 50ft long.

I need the cable to be longer than 50 foot. How can I increase the cable length?

You may purchase the separate 50 foot Power Panel extension Cable, so you have 100 foot long combined. 

Our wind turbine is designed to mount on a nominal 1.5 inch schedule 40 steel tubing or piping.  The outside diameter of the tubbing or piping shall be around 1.875 to 1.900 inch.  Under no circumstances should plastic pipe be used to construct a tower.  Tower must be capable of withstanding 160 pounds of load in the horizontal direction at the wind turbine.

We recommend that you set up the wind turbine at least 20 to 30 feet above any nearby obstructions.

We recommend at least 10mph.  The ideal wind would be continuous in a certain direction.  The gust of wind or changing direction of wind may reduce the power generation of the Wind Turbine.

There are a couple reasons we decided to go with 5 blades as appose to 3 blades. 5 blade wind turbines produce more energy in low wind conditions.  Having 5 blades also improves the reliability and safety of the wind turbine.  This will ensure operational reliability from a long-term perspective.  Also, 5 blade wind turbines lower wind turbine noise and make the wind turbine more community friendly. 

We believe safety is paramount.  Wind turbines can be dangerous when they are rotating, so we placed red tips on the end of each blades for caution.

Yes.  If it is always powered by your Nature's Generator, please keep the toggle switch on your Power Transfer Switch to the GEN position.

No.  The Power Transfer Kit cannot recharge your Nature's Generator.  Your Nature's Generator has to be recharged through a standard AC outlet, Power Panel or Wind Turbine.

Yes.  It works with other battery powered generators or gasoline powered generators. 

In order to connect the Nature's Generator to your breaker panel you will need to purchase our Power Transfer Kit.  This will require some electrical work and we recommend the work to be done by a licensed electrician. Once the Power Transfer Kit is connected to the breaker box, you will have the option to run power off the Nature's Generator if power ever goes out.

Shipping is free for most states in the US except Hawaii and Alaska. Shipping to other countries may be possible depending on the regulations of the receiving country. 

Shipping fee will be shouldered by the buyer. In other countries where it may not be possible to ship, you may opt for freight-forwarding companies. 

Log onto the UPS website using your tracking number and it will enable you to add notes or changes to your delivery.

Follow the photos below:

Click on Delivery options and then Sign-Up if you do not have an account or Log-in if you already do.

You can also refer to this for detailed information:

https://www.ups.com/us/en/help-center/sri/tracking/change-delivery.page?

We do have TWO payment plan options.
1. PayPal - You would need to check if you are eligible for this via their website. If you are you can choose to pay your purchase in 6 months with no interest.
2. Klarna - You can check your eligibility by going over the link under the "Add To Cart" button. :)

For PayPal - You would need to check if you are eligible for this via their website. If you are then you can choose to pay your purchase in 6 months with no interest. 

Interest rate  depends. Here is a page that will give you more information on how Klarna works:

https://wildoaktrail.com/pages/how-to-use-klarna

Here's how PayPal Payment Plan works:

https://www.paypal.com/us/webapps/mpp/terms/paypal-credit

Here how Klarna works

https://wildoaktrail.com/pages/how-to-use-klarna