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Frequently Asked Questions

BERKEY

How safe is Berkey Filters?

How long can I use my Berkey Filters?

Does my Berkey Filters need power?

How does Berkey compare with the other ones from the market?

How will I know when to replace my Berkey Water Filters?

How will I know when to replace my Berkey Water Filters?

How often do I need to top-up my filter?

How will I know which Berkey system works for me and my family?

Are the PF-2 Elements necessary?

What's the difference between the Berkey Light and the Stainless steel?

Which states do not offer Berkey filters?

How can I test the efficiency of my filter?

Can I filter salt water with my Berkey?

What's the difference between the Black Purification Filters and the White Ceramic Filters?

INERGY APEX

When will I get my Apex?

Is the shipping free?

Where can I track my product shipping?

Do you ship outside of the US?

Are taxes included?

Can I upgrade my old Kodiak to the new Apex?

What's the difference between the Apex and the Kodiak?

Can I use lead acid batteries to expand my Apex’s total battery capacity?

Why is the Apex’s battery discharge rate stated as 550 Watts max load even though the inverter is rated to 1,500 Watts output?

Can I draw 1,500 Watts from the Apex at one time?

Can I use different solar panels with the Apex?

What's the difference between the Linx Panels and Solar Storm Panels?

Can I add wind turbines to my Apex?

What are the benefits and limitations of the EC8 connector?

What are the terms of warranty?

NUMANNA

Where should I store my NuManna Emergency Food Storage?

How much food is needed when preparing NuManna?

Why is it important to consider Non-GMO and No Gluten Foods?

How do I prepare the NuManna meals?

Are there any other uses for NuManna Food Storage?

Is the Apex designed to be an indefinite, sole source of power to bypass the grid?

How long will NuManna food last?

How can I make NuManna appealing for children?

What is NuManna's advantage over the other Emergency Food Storage?

Is NuManna safe for people who have health problems like high blood pressure?

How will I know if NuManna Food storage is still okay for consumption?

How healthy is NuManna?

Can I mix NuManna with other food storage meals?

DISC-O-BED

Is it easy to clean a Disc-O-Bed?

Will it be safe for my kid to use the top bunk? Is he not gonna roll over?

Does Disc-O-Bed have a warranty?

Is it possible for two people to share one cot?

What is the maximum weight tolerance of Disc-O-Bed for adults?

How durable is Disc-O-Bed?

I have wooden floor in m home but Disc-O-Bed seems to be a good set-up for sleepovers. Will it damage my flooring?

I'm a hiker. Is Disc-O-Bed convenient to bring?

Is it possible for me to assemble the Disc-O-Bed on my own?

Do I need to set-up a ladder for my Disc-O-Bed?

SHIPPING

Is the shipping fee, free?

I want to order for my friends/family in another country. Is that possible?

I already have my tracking number from UPS but I want to make some changes with the shipping address. How should I do that?