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Nature’s Generator is a well-built solar generator with plenty of great user features. Still, no system is perfect, and some customers may run into an occasional issue.
Hopefully, we can help with that. Here’s how you can troubleshoot some potential problems with Nature’s Generator power pod!
An old battery won’t hold a charge as well as a newer battery. Nature’s Generator uses the same 100 Ah sealed lead-acid battery as you’ll find in your gas-powered car, so they don’t last forever. Generally, you can get a few years of relatively frequent use before noticing a substantial drop from its original capacity.
Still, if the battery is old, you’ll need to replace it. Order a replacement internal battery, open up the panels on the side of your power pod with a screwdriver, and replace the battery. Don’t worry, the replacement battery is much more affordable than the entire system, which should last for a long time!
However, if this is a new battery that can’t hold a charge, then you should be able to replace the battery for free under the manufacturer's warranty.
Assuming you’ve connected your solar panels to your Nature’s Generator using the proper MC4 cable, there are a number of reasons why it may not charge. First, start by checking your solar panels’ access to sunlight, and that the MC4 cables are plugged in correctly on either side.
Then, check for any error codes or messages on the LCD display on the front of the unit. Verify these codes and see what the problem is. If you don’t see any error codes, contact Nature’s Generator and/or your solar panel manufacturer.
Also, if it’s a slow charge, don’t worry. Nature’s Generator takes 10 to 15 hours to charge with sunlight alone, so simply plug it into a wall outlet if you need a faster charge!
Very slight buzzing sounds are normal while the battery is charging, but otherwise, it should be rather quiet. If it’s making a static sound, check the outlets for any foreign objects, and open the power pod to check for water damage. Always keep your power pod away from water!
If you notice any of these problems right after purchasing your Nature’s Generator, contact the manufacturer immediately and ask for a replacement. If there are any serious safety issues such as electric shock when touching it, allow the system to discharge and check for water damage inside. These problems are quite rare, but it’s always best to be safe!
Also, if you notice any other serious problems such as smoking while charging, fires, or anything else that’s so concerning, keep a safe distance, use a fire extinguisher, and contact the manufacturer immediately. While there have been no such reported incidents so far, it’s still better to be prepared!
Now that you know how to troubleshoot some potential problems with Nature’s Generator, keep this list handy. It’s unlikely you will ever need it, but if you do, it’s good to be prepared!
Stay up to date with our latest product tips, and buy a Nature’s Generator with free shipping and a price match guarantee!
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