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Call, Text or Chat Mon-Friday 10AM-5PM CST : 1-844-WILDOAK
by Cliff Co 5 min read
You ordered your new Best Barns shed and the excitement is building. You have picked the perfect spot in the yard and maybe even bought your paint. Now you just need to get the kit to your house.
Large items like DIY shed kits do not arrive like a standard parcel package. The shed kit delivery process is different because of the size and weight of the materials. Most Best Barns kits, from the compact Sophisticated Salt Box to the massive Handcrafted Homestead, arrive on a large pallet via a semi-truck.
This guide explains exactly what happens when that truck pulls up. We will help you prepare so the drop-off goes smoothly and you can start your project on the right foot.
The most important thing to know is that your shed will arrive via "curbside delivery." This means the driver will unload the pallet at the end of your driveway or on the curb.
The driver will not move the kit into your backyard. They will not carry boxes into your garage. Their liability insurance usually prevents them from entering your private property past the curb. You need to be ready to accept the package at the street.
You can take a few steps now to make delivery day easier.

The delivery truck is likely a large semi-truck or a tractor-trailer. It needs room to maneuver.

Someone must be home to accept the shed kit delivery. The shipping company will usually call you to set a delivery window.
You need to be there to inspect the shipment and sign the paperwork.

These pallets are heavy. A kit like the Shedquarters or Planner’s Paradise can weigh well over 1,000 pounds.
While you won't lift the whole pallet, having a second person helps you spot the truck and manage traffic while the driver unloads.
When the truck arrives, the driver will use a hydraulic liftgate to lower the pallet to the ground. Here is your checklist for the moment the pallet hits the pavement.

Do not sign the paperwork immediately. Walk around the pallet first.

The driver will hand you a document called the Bill of Lading (BOL).
Now the truck is gone. You have a massive pallet sitting at the end of your driveway. You might wonder how to move it.
Do not try to move the entire pallet. The pallet is too heavy for a standard dolly or hand truck. The best strategy is to break the pallet down right there at the curb.

Check the forecast for delivery day. If it is raining, you must work fast. The wood is high quality TimberPrestige™ Eurowood and LP® SmartSide®, but you should not leave the unwrapped pieces soaking in a puddle at the curb. Have a tarp ready just in case.

Have any questions or would like to place an order? We'd love to help! Chat with our friendly customer service team by calling 1-844-945-3625, chatting in on our website or email us at customersupport@wildoaktrail.com. We look forward to hearing from you!
No. This is a curbside delivery. The driver will lower the pallet to the ground at the end of your driveway or on the curb.
Yes. You or a designated adult must be present to inspect the shipment for damage and sign the delivery receipt.
Make a note of the damage on the Bill of Lading before you sign it. Take photos of the damage and contact customer service immediately.
Best Barns kits are very heavy. They often weigh between 1,000 and 2,000 pounds depending on the model you ordered.
Likely not. The pallets are too heavy and long for standard hand trucks. We recommend opening the pallet and carrying pieces individually.
Cliff, a passionate storyteller and hardcore seller, here to share insights and knowledge on all things prep. He firmly believes in only selling things he'd use himself, making sure only the best get to his readers' hands.
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