This covers your stainless steel chamber and lid, washers, nuts and spigot. This provides coverage over and above the general manufacturers warranty. For the first 6 months to 2 years depending on which product you purchase, the warranty will be handled via NMCL (makers of the Berkey). Once your initial warranty with Berkey ends, your Berkey container and parts excluding filters will be handled via Wild Oak Trail. This warranty is provided free of charge with your system purchase through www.WildOakTrail.com. Proof of purchase through Wild Oak Trail is required.
This guarantee will be void in circumstances of misuse. It doesn’t cover items that have been damaged due to user abuse, mistreatment, salt water or air, lack of maintenance, lack of routine cleanings, or accidents (dropping etc.).
The customer will be responsible for processing charges and shipping.
The Berkey Earth Ceramic Filters and Black Berkey purification elements have a two year pro-rated manufacturer’s warranty which is calculated in six month intervals. The filters and purification elements are not covered under lifetime warranty. For example, if you have used the filters for 8 months, 75% of the guarantee still applies so you can get a full replacement set for 25% off of the normal cost.
We will be glad to assist you with any of your Berkey Water Filter needs. Please contact us via email, chat or phone to discuss warranty claims, filter replacements, initial installation and routine maintenance.
Free shipping on all orders to the Lower 48!
As soon as your product is on its way out of warehouse we will email you the tracking number for your shipment.
•Free Shipping on ALL ORDERS
•No Risk Damage Policy
For more information about Shipping and Returns CLICK HERE
We care about our customers and want to offer the best prices available for our top notch products.
Conditions of our 100% Price Match Guarantee:
The item must be purchased from us before we can match it
Buy one, get one free offers and Rebates are not eligible
The item must be in stock on the competitors website
The competitor must be an online store, not a retail location
The website can't be a discounter or auction website ( such as eBay, overstock, etc.)
The company must be an Authorized Retailer of the product in question
The Price Match Guarantee is based on the final price of the product including shipping and taxes
Why Buy From Our Family Business
We care about you. We don't want to just sell you something and never hear from you again. We know that in order to get return business, we need to provide not only good products, but good customer service.
We're a family owned business! My wife and I run Wild Oak Trail, and when you buy from our store, you're actually making a difference to our family!
We LOVE being prepared. In uncertain times, it feels really good knowing that we have backup power, food and water ready to go!
We source QUALITY. We expect every one of our customers to be happy with their purchase and tell their friends and family about it!