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Ecoflow

EcoFlow DELTA 2 Smart Extra Battery

 

The EcoFlow DELTA 2 Smart Extra Battery ships in 1-5 business days

Orders will ship on a First-Come, First-Serve basis.

FREE SHIPPING WITHIN THE LOWER 48
NO TAX! LOWEST PRICE GUARANTEED!


We're happy to hear from you! We would be glad to answer any of your questions.
Call 1-844-945-3625

DELTA 2 Smart Extra Battery by EcoFlow 

Extended power outages will no longer be an emergency with the DELTA 2 Smart Extra Battery! Add a DELTA 2 Smart Extra Battery and get 2048Wh.

Specs:

• Battery Capacity- 1,024Wh

• Net Weight - 9.5kg/21lbs

• Gross Weight - 10.97kg/24.18lbs

• Dimensions - 15.7 x 8.3 x 11.1in/40 x 21.1 x 28.1cm

Click Here for the DELTA 2 Portable Power Station by EcoFlow 

EcoFlow DELTA 2 Smart Extra Battery

Check out all of our EcoFlow Portable Power Products here.

EcoFlow Warranty Policy

Please note that the warranty period may vary according to local laws and regulations. Some countries, states, and provinces do not allow limitations on how long an implied warranty may last, so the limitation described above may not apply to you. You may have other rights from state to state, province, or country.

DO NOT USE YOUR PRODUCTS UNTIL YOU HAVE READ THE TERMS OF THE WARRANTY.

All EcoFlow products purchased come with a limited warranty, as shown below.

BY USING ECOFLOW PRODUCTS, YOU AGREE TO BE BOUND BY THE TERMS OF THE ECOFLOW LIMITED WARRANTY.

Wild Oak Trail provides a limited warranty for purchases according to EcoFlow's imposed warranty policy. The warranty period starts when the original purchaser receives the products.

WARRANTY TIMELINE

EcoFlow Warranty Timeline

Exclusions and Limitations

This warranty does not apply to:

· Non-quality related issues;

· Items purchased from outside of Wild Oak Trail;

· Purchases without valid proof of purchase;

· Items that have been refunded;

· Items that have expired their warranty period;

· Any defects or damages caused by misuse of products, unauthorized modification, dis-assembly or operation not in accordance with the official instructions or manuals;

· Any defects or damages caused by exposure to excessive heat, liquids or other external causes;

· Any defects or damages caused by reliability or compatibility issues when using unauthorized third-party parts;

· Lost or stolen products;

· Free products.

Cross-Regional After-Sales Service

Wild Oak Trail and EcoFlow does not provide a global product warranty, and the warranty service can only be obtained at a designated EcoFlow repair center.

To repair the product in an EcoFlow repair center when the product was purchased in another region, depending on part availability, customers can obtain a cross-regional repair service at an additional charge. (Some products do not support cross-regional repair even if the customer is willing to pay for the service. For more details, please contact Wild Oak Trail Customer Support.)

A cross-regional replacement service is not available for different versions of the same product.

The customer will need to bear customs duties, taxes, customs clearance, and other costs incurred for a cross-regional repair, regardless of whether it is the warranty or paid repair service. 

Valid Proof of Purchase

  • A purchase order number made through wildoaktrail.com;
  • Sales invoice or order confirmation email that clearly shows the description of the product, its price, and sales channel.

Return Material Authorization (RMA) process

  • Contact Wild Oak Trail Customer Support Team at customersupport@wildoaktrail.com or +1 (844)-945-3625.
  • If your item is eligible for an EcoFlow Warranty, you will receive a prepaid shipping label. Please follow the instructions provided by Dotti or Josh from Wild Oak Trail to properly pack the products and return them safely.
  • Please note that we can only provide return shipping labels for return packages in United States. 

Replacement 

  • In case of replacement, delivery of the replacement item will be arranged within 15 business days (subject to changes caused by force majeure) after confirming that the defective item has been received at our warehouse. The final resolution is subject to the availability of the replacement items.
  • The replacement warranty will be covered by a period equal to the remaining warranty period of the original item. 

Free shipping on all orders to the Lower 48! 

As soon as your product is on its way out of warehouse we will email you the tracking number for your shipment. 

Free Shipping on ALL ORDERS

No Risk Damage Policy

Easy Returns

For more information about Shipping and Returns CLICK HERE

Price Guarantee

We care about our customers and want to offer the best prices available for our top notch products.

Conditions of our 100% Price Match Guarantee:

  • The item must be purchased from us before we can match it

  • Buy one, get one free offers and Rebates are not eligible

  • The item must be in stock on the competitors website

  • The competitor must be an online store, not a retail location

  • The website can't be a discounter or auction website ( such as eBay, overstock, etc.)

  • The company must be an Authorized Retailer of the product in question

  • The Price Match Guarantee is based on the final price of the product including shipping and taxes

  1. We care about you. We don't want to just sell you something and never hear from you again, we want to be a part of ALL of your adventures. To do that, we know how important customer satisfaction and providing quality products is.  
  2. We're a family owned business! My wife and I run Wild Oak Trail, and when our son and daughter are old enough, they will probably take your calls too.  
  3. We are passionate about the outdoors, going on adventures, emergency preparedness, off the grid living and so much more. It's all inspiring! We'd love to hear what you've got planned for our products! 
  4. We stand behind what we sell. If you're not happy, we'll make it right.