The berkey has clear instructions for set up, use and upkeep. It does not remove TDS like zero water but is less expensive over the long run. The use of the pf2 filters did reduce the tds by half. Overall I'm happy with this unit even though up front costs are high its long use filters make up for that.Wild Oaks is amazing to work with, great customer service.
I thought I was buying the system that has 4 filters. 2 white and 2 black filters I paid 494.00 dollars.The system I received only had 2. The picture above is what I thought I was going to receive.
I haven’t received all of the parts for my Berkey System due to shipping issue. Though I haven’t been able to use the system, since I don’t yet have the primer...I am still excited about the purchase. Wild Oaks customer survive is really good. They have been very responsive, kind and I’m assured that they are doing their best to provide great customer service, in spite of Covid related shipping challenges.
We are incredibly grateful that you took the time out to leave us a 5-Star review, Rebecca. We will share this with the store team to let them know to keep up the amazing work. We really appreciate you being a customer and helping to share the word about us. With regards to the remaining orders, we will ship them out as soon as they are back in stock. We will notify you via email so you’d know its arrival. Let me know if you need anything else, we’re here for you anytime. Have a nice day!
Our daughter told us to check out Berkey products. We are enjoying fresh, safe water now.
We appreciate your awesome feedback, John. We’re glad that you are enjoying fresh and safe water because of Berkey. Should you have any questions or concerns, please let us know and we will be more than happy to assist you. Thank you for choosing Wild Oak Trail.
It was easy to set up and start using right out of the box. Clean, fresh tasting water. Much better than the city water where we live. We are all drinking more water now.
Hey LuAnn, thank you so much for leaving us an awesome rating. We're pleased we were able to help make things better for you and your family. If there's anything else we can do to help, please don't hesitate to reach out. Stay hydrated!